bad design citizenrod surface pro
bad design citizenrod surface pro

Microsoft’s Surface Pro 6, oh so cool, oh so sexy. With its slick design, cool kickstand, and Alcantara keyboard, who needs a Lambo right?

But don’t let the slickness fool you,

even a TRILLION dollar company like Microsoft can get it wrong.

bad design citizenrod microsoft trillion evil

But how? How can they get simple things wrong? Their design department must be huge, taking up floor after floor, filled with the “greatest” designers, filled with whiteboards and colourful post-it notes, filled with 3D printed prototypes, filled with staged scenarios where they put their designs through persona UX testing… yet a simple human factor fact, can slip them up.

What do you notice about these images?

bad design citizenrod connections

That’s right, ALL of the Surface Pro’s connections (except the headphone jack) are on the right-hand side of the device.

The right-hand side!

Now compare those last images with these.

bad design citizenrod mouse

Got it?

70–90% of the world’s population is ‘right-handed’

So why would you put all your device connections on the side that 90% of the world will need to be clear of clutter? Why?

If you and I make design mistakes, ok, we missed it. We are forgiven because we don’t have the resources to test, evaluate, tweak, test evaluate, tweak… But a trillion dollar company?

Bad design? What do you think?

Big companies, bad design, it happens. Read about one of Nike’s badly designed products in an older article of mine, click here.


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